Frequently asked questions
What is the difference between sauna and jjimjilbang admission?
Sauna admission is to the “wet” areas: showers, hot & cold tubs, dry & steam saunas. These are separate for male and female.
Jjimjilbang admission includes the above sauna admission plus the red clay & Himalayan salt saunas, ice room, common rest area and use of uniform. These areas are for everyone together.
All body scrubs and massages include jjimjilbang admission.
Do I have to be naked?
In the “wet” areas (showers, hot & cold tubs, dry & steam saunas) we do ask guests to be completely unclothed. Your body must be showered clean before tub use (and before a body scrub or massage) and having a bathing suit on could trap impurities. Similarly you wouldn’t shower at home with anything on. This is customary in Korean culture (as well as in many other countries such as Japan, Finland, Sweden, etc). We have towels you may use while walking around or in the dry & steam saunas.
Many guests have expressed trepidation about being naked in a public bathhouse, but most have found you get used to it fairly quickly.
The common areas (including the red clay & Himalayan salt saunas and the ice room) are clothing mandatory areas (we provide you with a uniform).
Do you sell gift certificates?
Yes, we have gift certificates which can be made out in any amount you choose (minimum $25). These are physical gift certificates (not digital or email). Until we have our web store up and running, these do need to be paid for and picked up in store.
If I buy a 10 pack of sauna or jjimjilbang tickets, can I share them with someone?
Do you have WiFi?
Yes, we do have WiFi… but wouldn’t you rather unplug? (:
Do I need to make reservations?
For sauna or jjimjilbang only admission, no reservations are needed.
For a treatment such as a body scrub, massage or yoni steam, reservations are recommended to secure your desired time slot. Walk ins can be accommodated on a first come first serve basis as long as open time slots are available.
Is there a time limit on the sauna or jjimjilbang admission?
There is no time limit.
What changes are there due to the pandemic?
These policies supercede all previously posted policies.
- No walk ins, reservations are mandatory, only those with reservations will be allowed entry
- Hot/cold tubs, dry/steam saunas, public rest area, salt/clay/ice saunas remain closed
- Facial coverings are required for all guests except in shower area
- Facial coverings are required for employees at all times
- Social distance must be maintained by all at all times except during service
- Temperature checks required of all guests and employees
- Please arrive 15 minutes early and wait outside until called inside (no congregating in the lobby)
- All guests must sign in with name and phone number (county mandate for contact tracing)
- Guests may bring in own towels, slippers and water bottles (no glass)
- Filtered water provided on request by an employee
- Gloves, masks, hand sanitizer are available
- Body scrub/wet massage tables have an additional plastic covering that will be disposed of after each guest
- For body scrub patrons, new exfoliating towels will be provided to each guest
- Commonly touched areas are sanitized frequently and there is additional buffer time between appointments for further sanitizing
- Couple massage is not being offered at this time
Please note that any of these policies may be updated at any time in accordance with changing county mandates and the overall situation.
When will Yu Spa reopen?
Yu Spa will reopen on Tuesday Sep 15, 2020 for massage, body scrub and yoni steam services. Tubs and saunas will remain closed.